Returns and Claims
Return an order
If you would like to return your order, you have 14 days from the date of receipt to do so. It costs 39DKK to return from Denmark. Simply register your return, purchase a return label, and follow the instructions to send the package back to us.
You can find more information about our return and refund policy.
Create a claim
If you have received a faulty or incorrect item, please contact our customer service team with a description of the issue, your order number and attach relevant photos.
We aim to provide quick complaint handling.